From now on, VOTO Mobile will be known as Viamo, short for “Via Mobile.”
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Viamo activity worldwide
- Current Offices
- Upcoming Offices
- Remote Service Countries
Featured Case Studies
Democracy & Governance:
Crowdsourcing of power-outage patterns in 3 countries
Get out the vote: Mobile reminders increase Brazilian voter participation.
Helping farmers talk back to the radio in Tanzania
Marginalized voices shaping local policy and priorities in Ghana
Rural health care access study: Accessing invisible populations in Ghana
Our approach:
Viamo offers a full-service approach which combines:
Interactive, targeted and measurable mobile engagement campaigns and surveys
Full-featured mobile engagement solutions to serve complex programing on IVR, SMS, Apps, Web and IM bots
In-country design and implementation support in most emerging markets
Strategic connections to telecoms to offer special services and guarantee the lowest price, highest reliability, largest scale
Our partners include:
Alliance Magazine: What has suddenly got 100 times cheaper and 10 times faster? According to a new study by the Center for Global Development and the World Bank, citizen feedback in poor countries. Working with Viamo, they reduced the costs of surveying citizens by more than 95 per cent. As some 75 per cent of the world’s population now has access to a mobile phone, it is easier than ever to gather direct feedback.
Civic solutions: a new era for citizen feedback
Farm Radio, Tanzania: Viamo technology has changed the way we do things. They’ve improved the voice services we have been using which had limitations and lots of technical problems. Using Viamo, we can create surveys and use them easily in programs. They have simplified the way we are working. Our content is much more interactive now.
Kassim Sheghembe
Airtel, Malawi: This is information which the simple Malawian would have otherwise gotten after meetings with farming advisors, health advisors or other NGOs who do not visit them frequently. All in all, the 3-2-1 Service is helping to improve lives.
Tione Kafumbu, Marketing Executive
Self Help Africa: What better way to help Ugandan farmers than to teach them to help themselves, and in their mother tongues.
Tony Kisadha, Uganda Director
UNDP: The use of voice messaging is particularly promising as it is able to reach populations with low levels of literacy.
3-2-1 Innovation
Chemonics: The 3-2-1 Service's use of interactive voice response technology enables the INGC to better communicate with citizens in these remote areas where the Internet is scarce and literacy is low.
Storm Warnings in Mozambique
GSMA: Stories such as Georgette's remind us of the real people who are using the mobile service and have seen real change in their lives as a result of having more information.
Putting a human face on a mobile service for women: the story of Georgette in Madagascar
News and Insights
Use the 3-2-1 Service in your browser as an end user or as a content creator
Read more ›Older technologies cannot be dismissed; technology convergence, rather than the latest new ICT, holds greater transformative potential.
Read more ›We take on the myth of the myth of farmers using phones for market prices.
Read more ›Good mobile-phone survey design must begin with good survey design.
Read more ›One way of evaluating the value of a product or service is to look at what time, money and resources its users are willing to invest in order to access it. We see the level of investment from customers and users as an indicator of the value they derive from the service.
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