About Us

We are Viamo

With Viamo, NGOs, government agencies, donors and businesses can communicate directly with the people they intend to reach via mobile. We make your transition to digital easy.

Our Story

We believe everyone deserves access to information to be able to make well-informed decisions, large and small.

Nearly 4 billion of us remain unconnected, hard to reach by traditional media or even the internet. This means too many of us don’t get the information that helps us reach our full potential. Don’t get our voices heard. Our markets and economies developed. Viamo has found a way to change this.

We give people access to information to improve businesses, governance, health and education. And we do it in the way that suits our users best. Through voice, on their simple mobile phones, at the moment of their choosing, in their own language.

Tailored to their individual needs, with the opportunity to be heard as well. This is not a one-way street, this is a conversation.

Our human-centered design always starts from the community perspective. Out of respect for our users. Respect earns trust, and with trust comes responsibility. Being reliable matters to us.

We create scalable campaigns with immediate data feedback. For organizations that want to have a direct, positive impact. We use digital technology, data science and a sophisticated mobile platform to do it.

And we do it so all of us can thrive.

Viamo
Digital made easy!

Vision

We envision a world where all people have access to the information they need to make decisions for healthy, prosperous lives, and have meaningful relationships with governments, civil society and businesses.

Mission

Viamo connects individuals and organizations using digital technology to make better decisions.

Our Attitude

We value collaborative innovation

Our Leaders

Our team has extensive experience using technology in developing countries and a deep commitment to positive impact.

COO and Co-Founder

Louis Dorval

When Louis worked with Engineers Without Borders Canada in Ghana, he wondered how aid organizations and emerging market governments can use tech to meet the needs of people who aren’t being reached? The answer was in co-founding Viamo in 2013, using the ubiquitousness of mobile phones to create new feedback loops at scale, and empower millions of people with new access to vital information. As COO, Louis leads the company’s implementation, product, marketing, and business development teams. He has since helped grow the company to 33 countries and reached over 30 million people with hundreds of diverse services.

Louis began at Engineers Without Borders Canada where he was part of their first overseas-based staff and grew their international programs to more than 200 Africa-based employees and volunteers. He worked for a silicon-valley pre-IPO software company as their Director of Specific Projects reporting to the CEO. There, he led the corporate development team, the growth of the corporate foundation and became the founding director of their R&D labs division.

Louis has an MBA from the University of Oxford as a Skoll Scholar.

Chief Program Officer

Sally Hughes

West & Central Africa, Caribbean, South Asia

Sally leads Viamo’s programs in West & Central Africa, the Caribbean, and South Asia as the Chief Program Officer overseeing representation, operations, and program expansion. She has served on Viamo’s board of directors since 2017. She also serves as the Executive Director of Human Resources and is responsible for designing and leading activities across our offices.

Sally leads Country Managers in managing relationships with mobile network operators, designing and developing projects with partners, and growing the use of mobile tools for isolated populations.

A respected leader and experienced development professional, Sally brings a wealth of knowledge to her role. Prior to co-founding Viamo, she served at Marie Stopes International where she was instrumental in setting up country programs all over the world, including the surplus-producing Mexico City program and MSI Burkina Faso, delivering effectiveness on national health indicators within the start-up phase. She also oversaw MSI’s well-established program in Malawi, which serves 1 million clients annually with 500 employees. She later advanced to the position of Deputy Regional Director, providing strategic support to MSI programs in India, Sri Lanka, Nepal, and Vietnam, protecting 8 million couples from unwanted pregnancies each year.

Sally holds a bachelor’s in European studies and modern languages from the University of Manchester in the UK.

CEO & Co-Founder

David McAfee

As CEO, David helped Viamo grow by leaps and bounds, leading its transformation into a platform based business model. He leads the company’s mission to bring some of the benefits of the digital economy to the unconnected or under-connected communities via the unique platform designed for simple mobile phones.

David began as a Peace Corps Volunteer in a village in Gabon, after which he served as Country Director for an American non-profit focused on public health in Rwanda, a year after the genocide. In his role, he led the implementation of private sector distribution channels and commercial marketing techniques to increase the use of public health products and services. David found the gap in providing access to life-saving and life-enhancing information and products and services for communities who were not yet online, yet had simple mobile phones and a desire to connect. From the recognition of this unmet need, David partnered with Louis Dorval and Mark Boots to co-found Viamo.

David holds a bachelor’s in economics from the University of Chicago.

Chief Program Officer

Kellen Eilerts

East & Southern Africa, Middle East & North Africa, Southeast Asia

Kellen leads Viamo’s programs in the Middle East & North Africa, East & Southern Africa, and Southeast Asia as the Chief Program Officer overseeing representation, operations, and program expansion. He also supervises Viamo’s business development and project quality strategies across Viamo’s country programs globally. He has served on Viamo’s board since 2017.

Prior to co-founding Viamo, Kellen worked for Human Network International (HNI) first as the Country Director in Madagascar and later as the Regional Director. At Viamo, he has overseen Viamo’s expansion into new markets and led the negotiation of telecommunications relationships that now serve millions of people throughout Africa and Asia. Kellen has over 15 years of experience working in the development sector, and served as a Peace Corps volunteer in rural Senegal.

He holds a master’s in public policy and public administration from Northwestern University in Chicago and a bachelor’s in astronomy from the University of Virginia.

CTO, Chairman of the Board, Co-Founder

Mark Boots

Mark co-founded Viamo, which provides access to underserved and technologically disconnected populations worldwide. As a software engineer, Mark oversees all technology, product development and data security. Mark also serves as Viamo’s Chair of the Board. As Viamo’s first full-time employee, he led the growth of the team from 1 to 130.

Prior to Viamo, Mark led the development of data collection and analysis software to improve the productivity for scientists at the Canadian Light Source, a national accelerator research facility.

Mark holds a PhD in physics and bachelor’s in engineering and computer science from the University of Saskatchewan. He was recognized as the university’s Alumni of Achievement, the Engineers Without Borders Volunteer of the Year, and Finalist for the Unilever/University of Cambridge’s Sustainable Entrepreneurship Award.

CFO

Lax Jadeja

Lax leads Viamo’s finance and accounting department. As a senior global financial leader, Lax has extensive global finance operating and financial expertise including strategy development, financial valuation, corporate finance, forecasting and budgeting.

Lax has held executive positions in Fortune 100 companies including Amazon, AWS, and Xerox where he established start-up business operations and provided financial and strategic oversight. He has worked in the business process outsourcing (BPO), IT, government, healthcare, and biotechnology industries for more than 20 years. He has consistently been recognized for his ability to drive growth, improve business operations, and build value.

Lax holds an MBA from the American University in Washington, D.C, a master’s in business management from Greenwich College, University of London, and a bachelor’s of commerce from Sydenham College, University of Bombay, Mumbai.

Our global offices

Explore our global network

Middle East/North Africa

Egypt
Jordan
Iraq
Lebanon
Morocco
Sudan
Tunisia
Turkey

Sub-Saharan Africa

Angola
Benin
Botswana
Burkina Faso
Burundi
Cameroon
CAR
Chad
Republic of Congo
Côte D’Ivoire
The DRC
Ethiopia
Ghana
Gabon
Guinea
Kenya
Lesotho
Liberia
Madagascar
Malawi
Mali
Mauritania
Mozambique
Rwanda
Niger
Nigeria
South Africa
Somalia
Sierra Leone
Senegal
South Sudan
Swaziland
Tanzania
Togo
Zambia
Uganda
Zimbabwe

South Asia and Southeast Asia

Afghanistan
Bangladesh
Bhutan
Cambodia
India
Indonesia
Laos
Myanmar
Nepal
Pakistan
Papua New Guinea
Philippines
Singapore
Thailand
Vietnam

North America

Canada
United States of America

Europe

Austria
Belgium
Bulgaria
Czechia
Croatia
Cyprus
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom

Digital made easy·

Digital made easy·

Digital made easy·

Digital made easy·

Digital made easy·

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