Viamo’s Remote Training product provides a mobile tech-enabled training solution for your teams. This involves creating training lessons and delivering them through a mobile phone, with pre-recorded audio calls, SMS, and/or social media chatbots.
These lessons can double as a library of content that learners can access at any time to refresh their knowledge, and can include baseline and endline knowledge assessments. The training content can be delivered on a set schedule or adjusted to each trainee’s availability.
A real-time dashboard helps the administrator monitor progress and completion, as well as send individual reminders to participants as needed. Remote training can be used to help national health workers reinforce their knowledge of how to spot cases of malaria just before the onset of the rainy season.
Other applications could include pushing financial education modules to a group of young entrepreneurs to help them grow and sustain their businesses, or modules could be sent to agriculture extension workers following in-person training to act as automated supportive supervision to help them apply what they’ve learned in their work and communities.
Viamo’s expertise in developing mobile content prioritizes learner engagement, optimizes knowledge transfer, and facilitates behavior change. The Viamo promise means:
You can monitor lesson performance with live reporting and custom dashboards to gather learnings in real-time. See one here!
Remote training is the best way to train your learners at scale, especially those who are hardest to reach and delivering lessons in the learner’s local languages maximises engagement and reach.
You will pay the lowest airtime costs and experience the highest call reliability, while also saving money you would have spent on in-person training.
Delivering your training via Interactive Voice Response (IVR) means it’s accessible, and inclusive for learners with low literacy levels. Recording the lesson in the learner’s local languages maximises engagement and reach.
Chemonics: The 3-2-1 Service's use of interactive voice response technology enables the INGC to better communicate with citizens in these remote areas where the Internet is scarce and literacy is low.Storm Warnings in Mozambique
Alliance Magazine: What has suddenly got 100 times cheaper and 10 times faster? According to a new study by the Center for Global Development and the World Bank, citizen feedback in poor countries. Working with Viamo, they reduced the costs of surveying citizens by more than 95 per cent. As some 75 per cent of the world’s population now has access to a mobile phone, it is easier than ever to gather direct feedback.Civic solutions: a new era for citizen feedback
GSMA: Stories such as Georgette's remind us of the real people who are using the mobile service and have seen real change in their lives as a result of having more information.Putting a human face on a mobile service for women: the story of Georgette in Madagascar
Farm Radio, Tanzania: Viamo technology has changed the way we do things. They’ve improved the voice services we have been using which had limitations and lots of technical problems. Using Viamo, we can create surveys and use them easily in programs. They have simplified the way we are working. Our content is much more interactive now.Kassim Sheghembe
Airtel, Malawi: This is information which the simple Malawian would have otherwise gotten after meetings with farming advisors, health advisors or other NGOs who do not visit them frequently. All in all, the 3-2-1 Service is helping to improve lives.Tione Kafumbu, Marketing Executive
Self Help Africa: What better way to help Ugandan farmers than to teach them to help themselves, and in their mother tongues.Tony Kisadha, Uganda Director
UNDP: The use of voice messaging is particularly promising as it is able to reach populations with low levels of literacy.3-2-1 Innovation