Don’t just send information; ask your listeners if they understood the information, if they intend on using the information, and what other topics they would like to hear about.
Spread valuable information with the general population through mobile — independently, or in combination with radio and TV outreach. Call your audience or let them call in to a toll-free hotline at their moment of need.
Example users: UNICEF, Population Services International (PSI), Fidelity Bank.
Train your field employees through their mobile phones – independently, or in combination with in-person activities. Monitor their listening rates, as well as their answers to quizzes. Reward them with points, badges, airtime or mobile money.
Example users: National Democratic Institute, Center for Disease Control and Prevention, Omidyar Network
Incentivize and monitor behavior change through call reminders, SMS vouchers, airtime transfers and mobile money. This, combined with mobile surveys, allows you to measure the precise impact of your marketing on household activities, in real time.
Example users: AIDSFunds, World Bank, Oxfam
Send valuable information to listeners through their mobile phones over many weeks and months. The information will change over time as the context of the listener changes. This includes: farmer calendars, maternal calendars, voter education, disaster preparedness, and more.
No one but Viamo has the experience and features to implement subscription services as effectively, with our data dashboards, telecom partnerships, and global reach.
Example users: UNOPS, BRAC, Grameen Foundation.
Through the 3-2-1 strategic partnership agreements with telecoms, make sure your content is available for free, on a national scale, and at the time of need of your listeners.
Bonus: Telecoms partners will promote the content for free to make sure people know it exists.
Visualize your data in real-time web dashboards, custom-made regular reports, spreadsheets, or through our API.
Use Interactive Voice Response (IVR) to reach anyone with access to a mobile phone in their own language, transcending distance, infrastructure, and literacy barriers. Our direct partnership with telecoms ensure the highest reliability at the lowest cost.
Chemonics: The 3-2-1 Service's use of interactive voice response technology enables the INGC to better communicate with citizens in these remote areas where the Internet is scarce and literacy is low.Storm Warnings in Mozambique
Alliance Magazine: What has suddenly got 100 times cheaper and 10 times faster? According to a new study by the Center for Global Development and the World Bank, citizen feedback in poor countries. Working with Viamo, they reduced the costs of surveying citizens by more than 95 per cent. As some 75 per cent of the world’s population now has access to a mobile phone, it is easier than ever to gather direct feedback.Civic solutions: a new era for citizen feedback
GSMA: Stories such as Georgette's remind us of the real people who are using the mobile service and have seen real change in their lives as a result of having more information.Putting a human face on a mobile service for women: the story of Georgette in Madagascar
Farm Radio, Tanzania: Viamo technology has changed the way we do things. They’ve improved the voice services we have been using which had limitations and lots of technical problems. Using Viamo, we can create surveys and use them easily in programs. They have simplified the way we are working. Our content is much more interactive now.Kassim Sheghembe
Airtel, Malawi: This is information which the simple Malawian would have otherwise gotten after meetings with farming advisors, health advisors or other NGOs who do not visit them frequently. All in all, the 3-2-1 Service is helping to improve lives.Tione Kafumbu, Marketing Executive
Self Help Africa: What better way to help Ugandan farmers than to teach them to help themselves, and in their mother tongues.Tony Kisadha, Uganda Director
UNDP: The use of voice messaging is particularly promising as it is able to reach populations with low levels of literacy.3-2-1 Innovation