Use Viamo to:

Engage the people you serve in a conversation.

Reach your constituents on any phone, in any language, and on all major channels: IVR, SMS, web app, instant messenger bots, social media, etc.

Maximise your engagement through intelligent real-time custom dashboards or integrations with proprietary systems.

The process is simple:

  1. We understand your goals and we work together on the content.
  2. Viamo project managers make recommendations to optimize the content for the mobile channel and maximize engagement rates.
  3. The content is translated and recorded in the relevant local languages.
  4. The content is field-tested and modified as needed.
  5. Engagement is closely monitored and modifications made as needed. Insights are generated and visualised.
Marli's Phone
Follow the best practices for mobile engagement
Photo: michael_swan (CC BY-ND 2.0)
December Malawi
Connect to virtually any mobile phone on the planet
Photo: Swathi Sridharan (CC BY-SA 2.0)

Truly Flexible

Viamo’s platform has been used by more than 500 organizations to reach more than 10 million people. We have served a wide variety of mobile engagement programs and are confident we’ll be able to help you. What’s more: our engineers release new features every two weeks, so if we haven’t done it before, we’re probably two weeks away.

Call any phone from anywhere

Our system can already call nearly every mobile phone on the planet. With our direct connection to telecoms, we have the lowest airtime costs, the highest call reliability and the largest scale capacity.

Mobile engagement science

Our partners benefit from our experiments with mobile engagement across hundreds of projects in dozens of countries. We help you to reach your goals by offering design consultancy and sharing best practices for maximum reach and engagement: Should we use a female or male voice? What kinds of incentives should we use? How long should each message be?

Market traders at Mahamuni Buddha Temple
Use the best channel for the context: IVR, SMS, web, instant messenger bots, and more
Photo: Neville Wootton (CC BY 2.0)
Monk on Cell Phone
Use relevant local languages for relevant results
Photo: Beth Kanter (CC BY 2.0)

Have a similar challenge? Find out how Viamo can help