Viamo’s three pillars of support to our partners for responding to COVID-19 quickly, cost-effectively, and at scale:
To help inform Viamo’s own COVID-19 response and the response of our partners, we teamed up with researchers from the Tulane University School of Public Health and Tropical Medicine to poll our own 3-2-1 Service callers about their knowledge of the virus and impact of COVID-19 on their livelihoods. Staff from Tulane and Viamo developed 12 separate questionnaires, each addressing a specific COVID-related topic (knowledge of COVID-19; attitudes towards the pandemic; preventive behaviors; motivation, impact on food security, income, mental health, etc.). We implemented the surveys in the Democratic Republic of Congo, Nepal, Madagascar, Malawi, Rwanda, and Tanzania. The first wave of results conducted in May 2020 involved over 1,500 respondents for each of the 12 questionnaires. The responses provide crucial data that will help inform our response and the response of our partners. They also demonstrate the value of the 3-2-1 Service to provide rapid, reliable, low-cost data on our callers’ experiences during the pandemic. We will continue to release these reports as they are finalized. Read the reports below:
*These Impact Statistics show unique listeners YTD and key messages listened to from Viamo’s 3-2-1 Service and Targeted Mass Messaging. A previous iteration of our impact statistics showed daily impact for both 3-2-1 Service listeners and key messages. This has been adjusted to show unique listeners YTD.
Viamo offers a full-service approach which combines: