The Viamo Business Code of Conduct is our guidebook for putting our values into practice in the way that we conduct business. It sets out an ethical framework for how we engage with partners and end-users, ensuring that we always make the best choices possible.
We envision a world where all people have access to the information they need to make decisions for healthy, prosperous lives, and have meaningful relationships with governments, civil society, and businesses.
Viamo’s guiding principles for partnerships are inspired by leading resources from the development and social impact sector. The decision to establish or maintain a relationship with a company or organization for a particular project is guided by both positive and negative criteria which is detailed in our internal partnership assessment tool.
As a rule, Viamo will never engage with any partners that in any way promote arms dealing, pornography, tobacco, alcohol, illegal drugs (production & distribution), gambling, partisan political messages, human trafficking, hate, violence, or predatory lending.
Further guiding principles for all our business relationships include:
Net Positive Impact: Viamo will assess the overall net positive impact to all people impacted by our products and services, including end-users as well as those who may be affected in any way in both the short and long term. If a Viamo project is deemed to not have a net positive impact for all groups involved, Viamo will not accept the project.
The continued success of our business is dependent on the trust and confidence we earn from our employees, our partners, and our end users. We gain and retain credibility by adhering to our commitments, living our values, acting with integrity, and reaching company goals solely through honorable conduct. We will bring our values and purpose to every partnership and every project, enabling all stakeholders to operate with an ethical and empathetic approach that creates sustainable impact. We know it is easy to say what we must do, but that ultimately, we will be judged on what we do. The following lays out our Code, how we operationalize it, how we continually review and improve our standard of operation, and how we respond to questions of misconduct.
This Code was developed by employees across all levels of the organization. All Viamo employees should feel comfortable to voice their opinion, particularly with regards to our partnerships and how we do business. Managers have a responsibility to create an open and supportive environment where employees feel comfortable raising ethical concerns about our partnerships should they feel that any project is in conflict with our values.
Viamo is committed to establishing meaningful relationships with our partners in the public and private sectors. In our business dealings we expect our partners (clients, suppliers and other partners) to adhere to business principles consistent with our own. Viamo has a zero tolerance policy for any act of abuse and will decline to work with organizations or partners who do not share our rigorous standards for safeguarding people and their personal data. This means that all projects using Viamo’s products and services build awareness, create communication linkages and feedback loops, and empower marginalized communities to make decisions and take actions to improve their health and wellbeing.
Viamo is committed to delivering services that provide relevant, validated, and actionable information for healthy, prosperous lives. We are committed to designing our products and services in collaboration with those we serve and conducting all business in a way that will continually improve their well-being.
Viamo helps our employees live the Code:
Ensuring that all engagements reflect Viamo’s principles and values is the responsibility of every Viamo team member across the organization. Any BD lead (ie Director of Partnerships, Country Manager, Country Director, Regional Director, or Chief Program Officer) is recommended to submit a standard partner assessment tool as part of the due diligence process to evaluate the relationship based on the ethical criteria described in this code.
The team responsible for the Annual Viamo Partner Audit will rotate yearly, with the members recruited during Viamo’s annual global staff meeting (ViaFest), and they will be representative of the diversity of the organization. In any instance where an engagement is questionable, staff members are encouraged to report the concern to the Chief Operating Officer so that an appropriate response can be determined in close collaboration with the Chief Programs Officers and the CEO.
Viamo’s strength lies in the shared values of our team and acting with integrity is part of who we are. We extend our deep gratitude and thanks to our partners for their diligence and for helping create a fairer and more principled world as we work towards delivering our vision of being the global leader in tech for social impact. For more information on Viamo’s commitment to responsible business, please contact email@example.com.